General hotel and other service places will provide customers with some services other than accommodation, such as “Vehicle reservations for outbound transfersâ€. Such additional commuting services can bring better experience to the in-store customers, but in general, each hotel The quality of commuter service is different, the experience it brings is not the same, and the usage rate of customers is not very high. In addition, if an enterprise wants to book a car for a customer, a general car-booking software, an account can only book one car at a time, which is far from meeting the needs of multiple customers. Therefore, Uber, a famous car sharing service company, sees business opportunities from it. And marched into this field.
Just recently, Uber released a new online app, Uber Central, which allows corporate customers to book taxis and pay online for multiple customers.
When Uber Central is in use, it allows each user's single account to manage multiple travel tasks simultaneously at the same time, and can choose from vehicle services provided by Uber (such as UberX or UberBlack). Interestingly, in addition to the App, Uber Central also provides people with a browser version, companies can call multiple Uber vehicles through the browser interface, and support text messages to send travel information, thus taking care of not using a smartphone customer.
Uber’s launch of this App is not the first time in the industry to provide similar services. Since Uber has opened its own application program interface (API) before, external developers can associate their apps with Uber, so early on A month ago, a New York startup Teleport used Uber's API to provide a similar service that allows users to book multiple taxis at the same time.
Uber said Uber Central did not steal Teleport's ideas. Uber's provision of open APIs to external developers is not intended to plagiarize other people's ideas, but at some point, in order to give developers more convenience, Uber will also Create similar tools (such as Trip Experiences, a feature that can send passengers news briefs, short videos, or restaurant reviews on the go, inspired by similar apps that are patched up by external developers.)
Uber’s focus on the enterprise market started very early. In 2014, Uber released Uber for Business, an enterprise-level version. After that, Uber added a lot of new features and tools, and Uber has been Customers provide the convenient features they need, including UberCentral.
At present, UberCentral Smart is used in the United States and Canada, and many large companies have begun to use this service. As Uber's competitors, Teleport's passenger demand is also growing, its company said it is developing new features to To maintain its competitive advantage, Uber also stated that it will not cut off the API interface used by Teleport and will compete with it.