Order number system project (including LED display system) inquiry purchase announcement

Title Name: Number System Project (including LED Display System) Inquiry Purchase Bulletin Tender No.: X2009056 Announcement Date: May 12, 2009 Deadline: May 18, 2009 Tendering Agency: Hai'an County Radio and Television Bureau Province: Jiangsu Province-Nantong City Content: Our center is entrusted by the Radio and Television Bureau of Hai'an County, Jiangsu Province, to conduct inquiry and purchase for its number system project, and invite suppliers with relevant business qualifications to participate in the negotiations.
First, the procurement project content and specific requirements:
Project Name: Number System Item II. Main parameters and technical requirements (the quality is not lower than the following requirements):
(1) Technical requirements:
1. The queuing and information release system adopts centralized control and unified management, which is distributed and integrated with the business. The system covers information release, queuing system, voice prompt system, window display system, teller call, and third party. 8 subsystems of business system integration, statistical analysis function and additional functions.
The system control end of the queuing system can control the LED display of each window, the LED display above each window, and the information displayed on the queuing machine. The queuing information is displayed on the above display device according to the information provided by the window teller operator.
The publishing system manages and controls each terminal through the network to achieve unified management; unified production, unified release, unified system management, and unified maintenance of the played content can be realized.
2, the division of the display equipment:
(1) The window display shows the current team number of the current window. When idle, it switches to play the promotional text. When there is no number information, the window department name and number are displayed.
(2) Queuing the numbering machine. It is mainly used to take the queue number and display all kinds of business information of all departments (because one department can have multiple windows and different windows handle different services of the department), customers can pick up the corresponding business and receive the queue number.
When the customer clicks on the corresponding business, the display function:
A. Path guidance: The position information of the specific window of the numbering person is given in the form of text information on the printed ticket surface.
B. The display of the queuing machine can show how many people are currently queued in the current business. Tell the customer how many people are queued in front. The content printed on the queue number: "Queue number ***** number, *** department *** business, you have *** individuals waiting for business, you have to wait for about *** time." : "Queue number No. 235, account opening business, there are 20 people waiting for business in front of you, you have to wait about 40 minutes."
3. In addition to the queuing system, the queuing system requires the following subsystem functions.
(1) Voice system: Chinese player can flexibly open and close the professional announcer voice prompt system. It is necessary to clear the sound quality and play the queue prompt message when necessary.
In general, in order to keep the center environment quiet and not play the queue prompt voice, the customer relies on various display devices to obtain queuing information.
The voice playback system can be turned on when necessary. The playback system can play other temporary announcements and prompts.
(2) Window display system: LED display is used at the top of the window. The emergency announcement, text content, etc. can be played according to the requirements of the centralized control room. When there is no queuing information, the window department name and number can be displayed.
With group management, it can play different content for different windows and different usage areas.
In order to make queuing management more user-friendly, it is best to achieve the following:
The first (in progress), the second (waiting), and the third (waiting) applicant.
After the applicant (first place) is being processed, the window staff clicks the button, and the second digit becomes “in process”. The font is red, flashing for 30 seconds, and changing to normal color after 30 seconds.
If within 30 seconds, the second person has not arrived at the window to handle the business, the person's queuing qualification is cancelled. The window staff clicks the button, the third digit becomes "in progress", the font is red, flashing for 30 seconds, and so on.
(3) Teller manipulator: It can realize employee password login, logout, and queued prompts; it can realize functions such as queuing number call, re-call, priority call, discard, service professional, and pause window service. The small screen of the LCD display is an 8-digit screen, which can be used to implement the current number of people and the current implementation number. In addition, there are rich text prompts for easy operation. In addition, the teller operator can also use the PC screen software disk in the LAN.
(4) Remote monitoring: The teller window can monitor the communication network status of the device in real time, and the system monitors the connection status and processing events of all devices in the system in real time. Allow users to stay at home and clearly understand the current playback status of the terminal. The system platform can notify the relevant management personnel immediately when the terminal or its local network fails, so that the user knows the running status of the system.
(5) Open software control system: Users can freely define the service category and service priority of the window according to business needs. The system does not limit the number of windows that can be served, the type of service, and the number of service priorities. In addition, the system supports multiple networked devices.
(6) Powerful statistical functions: Using statistical tables, statistical charts and analysis tables, it is convenient to analyze customer traffic and analyze employee performance so that employees, windows and other resources can be arranged.
(7) Other additional functions: the calling machine of the queuing system can attach fingerprint attendance function, which is used for employee attendance and attendance, and the queuing system and fingerprint attendance system can be easily switched.
4, extended features:
1. The queue number of multiple working days can be issued.
In the case that a certain window is in a business period and the service is very busy, a flag can be set in the system, which is a queuing number that the queuing machine can issue multiple working days.
For example, because a certain business is very busy, the window manpower is limited, and only 80 businesses can be processed per working day. There are 200 customers who have received the number on the same day. The queuing system can issue the queue number of the day, the second day and the third day according to the previous settings. The printed queue number can be displayed like this:
"Queue number 235, radio and television cable business, please come to the business on the afternoon of July 1, 2009, on the afternoon of July 1, there are 10 customers waiting for business."
2. The queue number processed in advance can be revoked. For example, due to the improved work efficiency of the window, the queued service is processed in advance in the morning, and the customer receives the queue number in the afternoon and goes to the morning in advance. After the window is processed, you can add a flag to the queue number in the afternoon in the system to cancel it.
3. Online reservation access function and SMS reminder function.
4. There are a variety of hardware communication interfaces to meet the needs of industry customers. It can be connected with customers' diversion management system, LED display, stock market, SMS interactive games and other systems to support multiple information formats.
(2) Technical indicators:
Equipment name number machine technical indicators (configuration)
Touch screen brand: not limited;
LCD: 17?
Printer: EPSON 532;
Control method: master computer;
Power supply: AC220V, separately powered;
Printer head life: ≥ 600,000 times;
Printing paper specifications: 80mm × 80mm;
Load capacity: 128 terminals;
LCD screen life: ≥100,000 hours;
Touch screen life: click on the same point ≥ 50 million times;

Caller button life: ≥ 30 million times to easily achieve login, forward call, re-call, priority, insert before, delay, discard, transfer, exit, etc.;
Number of buttons: 16 buttons, double conversion function;
LCD specification: can display 8 digits;
The first two digits automatically display the current queue waiting number;
Support multiple login methods and flexibly select employee management mode;
A variety of status prompt functions, with data communication detection function, making troubleshooting easier;
Integrated display four lines of cross 16 dot matrix? 5, red and green two-color, the color between the line and the line, the product must pass CCC certification.
The window display Chinese 8 words 16 dot matrix? 5, single red, the product must pass CCC certification.
(3) Technical functions:
1 . Part number
1. The ticket number printer uses (refer to) EPSON high-speed thermal printer to automatically cut paper. Paper change is simple and convenient, with automatic alarm prompt function for paper out;
2. The numbering machine adopts a surface acoustic wave touch screen type;
3. The appearance of the machine is beautiful and elegant. The outer casing is made of stainless steel and the surface is painted with metal paint.
4, can achieve card swipe number, to achieve customer identification;
5, built-in voice module, with business prompts;
6, friendly interface, multi-level interface operation, you can adjust the business button, business description and ticket content and format according to the requirements;
7, can be combined with the banking system to complete the appointment confirmation, business inquiry, media advertising and other functions
8. Different service queues correspond to corresponding number button and print different ticket numbers, supporting no less than 99 service types;
9. You can set the time limit number. For example, each service can be divided into one time or two time periods in the afternoon and the afternoon. During the time period, the number can be freely taken. If the time period is exceeded, the system automatically stops the ticket, but the call is still sent. number;
10. A limited number can be set. For example, each business cocoa can limit the number of acquisitions per day (or AM/PM). If the quantity exceeds the quantity, the ticket will be stopped.
11. The total number of people who can flexibly set the number of the business;
12, you can control the suspension of the number, and open the access number when needed;
13, can be extended to connect 2 or more acquisition host, for example, can be set at different entrances or floors, and share the same set of number management system, called by the same voice system;
2 . The call part can be configured with a pager in each service window according to the actual situation of the business hall. The teller can realize login, exit, call, re-call, selective call, priority, transfer, delay, pre-plug, query, and Help and many other features. If the customer needs to handle business in multiple business windows, he only needs to take the number once, and can use it multiple times without repeating the serial number.
3 . The system plays part of the supported text display and the cyclic display in the same area.
Support multi-subtitle scrolling at the same time, no flicker.
Supports docking with the queuing system to display current queuing information.
The prompt voice can be switched in any combination, and the pitch and volume can be adjusted;
A variety of music tips such as 叮咚 and other prompts;
Support multi-channel voice playback at the same time, background music and call-to-speech voice play simultaneously, support call by counter name;
4. The management platform part management main program can monitor the running status of the system in real time, and the system can automatically track the status of each service queue and automatically adjust. At the same time, the user's service system forms a complete service system through integration with other systems of the user. View all service queue status, peripheral connection status, counter status, and more. Through the embedded setup module, each service can be managed and set up (multi-tasking, multi-queue management), and the management department and personnel can be managed and controlled. Simultaneously providing off-site maintenance and management functions, operators can remotely monitor and manage system status;
Support local playback management of the terminal.
Support a variety of playback control methods: immediate broadcast, gasket broadcast, periodic broadcast, loop playback, timed playback, insert and so on.
Supports group management of playback terminals.
Support for operational management, release management, and statistical management.
Support download and playback support WAN unicast, LAN multicast.
Playlist and play content update support timed play support plug-in window management play task management play content audit management operator management construction requirements:
Synchronized with the decoration of the business hall, and does not interfere with other weak current systems in the business hall. The line must be piped, routed from the ground and the ceiling, the pipe is required to be piped on the gypsum ceiling, and the pipe must not use a right angle elbow. The corner must use the bend. Pipe. Ground wiring needs to be slotted and covered with stainless steel cover
(4) Warranty: Three-year free on-site service, free of parts and labor.
(5) Within one week after the delivery time contract is signed
(6) Payment method: 70% will be paid after the installation and adjustment, and the balance will be 6 months of quality guarantee.
(7) Other requirements:
1. The bidder's participation in this government procurement activity shall meet the conditions stipulated in Article 22 of the Government Procurement Law.
2. The above goods shall be quoted in RMB, and the amount shall be in RMB. The price quoted by the quotation shall include all costs such as transportation, installation, commissioning and acceptance. There can only be one quote and no quotes are accepted.
3. The product provided by the quotation must be brand new, unused original authentic products, and all equipment should be used together.
4. The quality of the goods provided must conform to the relevant national standards, and must meet the requirements of this purchase. If the supplied goods are not qualified by the product quality inspection agency, or are not compatible with the existing software and instruments of the purchaser, etc. The supplier is fully responsible for the losses and consequences.
5. The supplier must provide a free warranty for all goods delivered in accordance with the relevant national regulations. During the product warranty period, in the event of a quality problem, the supplier guarantees that it will be repaired, replaced or returned within 24 hours of the notified working day, at the expense of the supplier. If the supplier does not respond or deal with the problem within 24 hours of receiving the notified working day, the supplier is deemed to have recognized the quality problem and bears all costs incurred thereby. All quality problems of the product during the warranty period, direct economic losses caused by the replacement parts and the quality of the product itself shall be the sole responsibility of the supplier.
Second, the composition and requirements of the quotation documents:
1. A copy of the business license (with a registered capital of not less than 1 million yuan) and a power of attorney for the quotation unit legal person;
2. A list of configurations of the products reported;
3. Commitment to sales and after-sales service (including free warranty period commitment, etc.).
4. Indicate the date of delivery.
5, the quotation form (presentation of the product name, specifications, model, configuration, origin, unit price, total price, delivery time and preferential terms, etc.) and quotation unit (seal), authorized person, contact number, quotation date.
Third, the deadline for the submission of the inquiry documents and the place quotation unit should prepare the quotation documents in triplicate according to the requirements of the "Composition of Quotation Documents" before 11:00 am on May 18, 2009. The seal is sealed and delivered or mailed to the Hai'an County Government Procurement Center of Jiangsu Province. (Please indicate the project name and contact number on the cover of the email)
E-mail address: 3rd Floor, No. 86, Changjiang Middle Road, County Town, Hai'an County, Jiangsu Province. Recipient: Su Lizhen Telephone Zip Code: 226600
Fourth, the opening and calibration:
1. The inquiry team will review the valid quotation documents and fill in the inquiry procurement conclusions.
2. Calibration conditions: On the basis of meeting the requirements of the inquiry documents, the supplier with the lowest total quotation is used as the transaction supplier for the purchase of this inquiry. The supplier who does not win the bid will not make a description of the bidding (the unsuccessful bidder can consult the center or the purchasing unit for relevant information).
V. Transaction and contract signing
1. After the bid opening, our center will notify the dealer of the transaction by telephone or fax.
2. The supplier of the transaction shall contact the purchasing unit within the specified time and sign a purchase contract, and then go to our center for review and confirmation. If the purchase contract is not signed in accordance with the relevant regulations within the specified time, it is deemed to be automatically waived.
3. The total transaction price exceeds 50,000 yuan, and the service fee of 0.5% of the transaction price shall be paid as required.
4. The supplier of the transaction shall pay a performance bond of 500 yuan to the procurement center before signing the contract with the purchasing unit (after the normal performance of the contract, the winning bidder shall be returned. If the contract cannot be performed normally, if the breach of contract is converted into a breach of contract, the deposit will be fully Forfeiture).
5. The purchaser finds that the quality problem in the use has the right to terminate the contract and claim the relevant losses from the supplier, and has the right to choose the supplier separately. Special note:
If the supplier who participates in the inquiry considers that the qualification requirements and technical requirements of the inquiry documents are biased or unfair, they may submit it to the Center in writing before the deadline of 1 day. Negotiating suppliers who have not submitted clarification and participated in the project will be deemed to fully agree with the inquiry document, and the relevant complaints against the procurement documents will not be accepted after the quotation deadline.
VII. Inquiring Unit: Hai'an County Government Procurement Center, Jiangsu Province Company Name: Hai'an County Government Procurement Center, Jiangsu Province Contact: Su Lizhen Tel: 0513-88897064 E-mail: Fax: 0513-88897063 Postal Code: Address:

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